Under the Private Education Act, legislated in December 2009, a Committee for Private Education (CPE) was set up to regulate the private education industry in Singapore. All private education institutes (PEIs) are required to comply with the regulations under the Act in order to continue operations.

The following are the new requirements which Insworld Institute Pte Ltd has put in place:

PEI-Student Contract

CPE, in aiming to enhance the confidence of students and their parents in the quality of education in Singapore, has stipulated that all PEIs must sign a PEI-Student Contract with students. The contract lays out the important terms and conditions governing the relationship between the student and PEI. Insworld Institute Pte Ltd will honour all terms and conditions spelt out in the contract and in all communication materials.

Students may request for a copy of the PEI-Student Contract from Insworld Institute Pte Ltd or view it at the CPE website.

Cooling-Off Period

Insworld will provide the Student with a cooling-off period of seven (7) working days after the date that the Student Contract has been signed by both parties. The Student will be refunded the highest percentage(stated in Schedule D) of the fees already paid if the Student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the Student has started the course or not.

Fee Protection Scheme

Insworld Institute Pte Ltd has in place a compulsory Fee Protection Scheme (FPS) to protect the paid fees of both local and international students. The FPS serves to protect the student’s fees in the event that the PEI is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.  Insworld Institute Pte Ltd has appointed DBS Bank Ltd as our FPS Escrow provider.  In case of events, as stated above, students will be able to claim their paid fees from DBS Bank Ltd.

Details of Insworld Institute Pte Ltd’s Escrow Account:

Account NameInsworld Institute Pte Ltd STFA (Escrow)
Account No003-923749-9
Bank NameDBS Bank Ltd
Bank AddressSingapore Post Centre PO Box 514


More details of the FPS can also be found in the FPS Instruction Manual, available at www.cpe.gov.sg.

Medical Insurance

Insworld Institute Pte Ltd has in place a group medical insurance scheme for all its students. This medical insurance scheme will have a minimum coverage as follows:- an annual coverage limit of S$20,000 per student, covers up to B2 ward in government and restructured hospitals and provides for 24 hours coverage in Singapore and overseas (if student is involved in Insworld-related activities) throughout the course duration.

For more information on medical insurance, you may click here

Change of Ownership or Management

Insworld Institute Pte Ltd will inform all stake holders of any change of ownership or management within 14 days.

CPE Student Services Centre (SSC)

The CPE Student Services Centre (SSC) is a convenient, one-stop service point to address students’ enquiries, provide authoritative and reliable information on studying and living in Singapore, and offer support to students who encounter problems during their course of study. Such as assisting students with student pass application problems as well as dealing with complaints about the private school they attended.

The CPE Student Services Centre can be contacted at:

E-mail: CPE_CONTACT@cpe.gov.sg

Website: www.cpe.gov.sg